RASCO quality
Cornerstone of our quality is the ISO 9001:2015 standard and the 14001:2015 standard, for Environmental conservation Management System.
The quality we build is in accordance with ISO 9001:2015 and the ISO 14001:2015 environmental management system.
The quality of our products and services is based on the implementation of leading standardised process management systems. RASCO is a long-time holder of the ISO 9001 Quality Management System certification. In addition to ISO standards, we pay great attention to speed and responsiveness in implementing customer requests, while ensuring continuous improvements to our products as well as to our services and customer support.
The RASCO Quality Policy governs the way we treat all stakeholders in our business: customers, suppliers, employees, and the local community.
Quality Policy
By implementing the established Quality Policy, RASCO will ensure the satisfaction of customers and business partners with the sustainability and reliability of its products and services, of the employees with the importance of their position and role in the company, of the owners through successful business operation, and of the broader social community by caring for employee safety and environmental protection.
In this way, the owners and employees of RASCO are united in an effort to permanently fulfil all the needs and expectations of their customers, business partners, and the community through continuous improvement of their business processes.
Quality management compliant with ISO 9001:2015
The quality we build complies with the ISO 9001:2015 standard. This is guaranteed by the system described in the Quality Manual and is based on meeting our customers’ demands.
Quality is generated in all segments of the business, in all stages of the production process and service delivery. It is guaranteed by the consistent application of a certified quality management system and continuous improvements. The quality management system is implemented and followed by all employees of the company according to their tasks and competencies, at all times and in all segments of the company’s operations.
Environmental protection management system
In addition to the quality management system, with the aim of improving our business operations in all aspects, we have introduced an environmental protection management system.
The system is built on the requirements of the international ISO 14001:2015 standard. It is based on setting environmental goals, monitoring the achievement of those goals, and continually improving the system.
Politika upravljanja kvalitetom i okolišem
An energy management system in accordance with the ISO 50001 standard has also been introduced, aimed at efficient energy consumption and a switch to renewable energy sources.
Politika upravljanja energijom
Continuous training
Continuous training in the workplace is a duty and an obligation of all, because this is the only way to maintain and improve the quality of our work and participate in the market as an equal partner.
RASCO is also responsible for the health and safety of all employees as well as adequate environmental protection through a quality management system and the implementation of applicable standards, laws, and regulations.